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Solutions > Renovo Video Scheduler 2.0 : Renovo Video Visitation 3.0 : Professional Services

Throughout the world, correctional facilities are reaching or have surpassed maximum capacity for inmate housing. The burden of an increased inmate population can easily strain and tax the resources of any correctional institution attempting to provide safe and secure visitation services for inmates.

Renovo’s Video Visitation 3.0 provides a complete system for federal, state, and county correctional facilities to meet these challenges and create a more safe and efficient environment for personal and professional inmate visitations, e.g. public defenders, courtroom arraignment, medical consultations, inmate training, Immigration & Customs Enforcement, and Child Welfare Services.

Utilizing Video Visitation 3.0, organizations can easily schedule, automate, manage and report on their visitation procedures, allowing reallocation of resources to more productive responsibilities. It maximizes convenience for both staff and the public through a unique web-based feature that allows the public to schedule visits online.

Even better, Renovo’s Video Visitation 3.0 software can be used to enhance traditional, non-video-based visitation processes. In this case, the software maximizes efficiency by allowing automated policy management, and visitation scheduling and tracking. Because Video Visitation 3.0 is a truly scalable application designed to grow along with the needs of an organization, this option provides a cost-effective solution for the current, and future, needs of an organization.

Depending on the needs of an organization, Video Visitation 3.0 is available as a software/hardware solution, or software only. As a complete software/hardware solution, Renovo utilizes non-proprietary hardware, making it easy to expand or replace as needed.

For institutions looking to integrate a software-only solution with existing hardware, Video Visitation 3.0 is technology-neutral, which means that in the vast majority of cases it can be retrofitted to work with existing hardware.

Renovo Video Visitation 3.0 is a comprehensive solution with features that greatly increase the efficiency of a video visitation network regardless of technology, hardware manufacturer, size or network complexity:

SOFTWARE FEATURES

  • Scheduling
    • Web-based public scheduling
    • Web-based visitor registration
    • Web-based staff scheduling

  • Hardware Automation
    • Automatically connects stations at scheduled time without staff involvement
    • Quick Connect – designed for ad hoc visitations

  • JMS/OMS Integration
    • Includes name, date of birth, booking number, gender, status, housing unit or POD
    • Tracks inmate moves to ensure inmate scheduling in their own housing unit or POD
    • Tracks inmate visitation status and will restrict depending on status (e.g. no visits allowed, released, etc.)

  • Policy Management/Configurable Parameters
    • Multiple levels of users based on privileges
    • Owner-defined visitation quotas (e.g. number of visits and/or time allotted per day/week)
    • Variable quotas based on housing unit or POD (to accommodate inmate rewards for good behavior, etc.)
    • Owner-defined scheduling times based on availability of housing units, with flexibility to rotate schedules by days or time blocks per day

  • Automatic Conflict Checking
    • Time availability for housing unit or POD
    • Recording resources
    • Visitor & inmate availability
    • Inmate and/or visitor visitation quotas (number of visits per day or week, or time per day or week)
    • Visitor & inmate visitation stations
    • Visitor & inmate visitation restrictions (keep-separate enforcement)
    • Maximum number of visitors and age requirements (e.g. three visitor max but only one minor per visit)
    • Can restrict specific visitors or inmates from visitations (e.g. a domestic abuse situation) abuse situation)

  • Automatic Cancellation
    • Email and/or auto-dialer cancellation notification

  • Viewing & Interrupt
    • Real-time viewing of visits (audio and video) from any PC on the network

  • Suspend and re-start visits, cancel and record visits

  • Correctional Officer interrupt with audio and video capture (visitor & inmate audio and video are seen by the Correctional Officer, audio and video for all three parties is captured in a single file)

  • Recording
    • Allows audio only, and audio/video visitation sessions to be recorded
    • Audit trail of anyone who burned a DVD or viewed visit
    • Utilizes standard “off the shelf” servers for storage
    • Provides multiple levels of recording authority
    • Automatic recordings can be set for any or all visits with a specific inmate, visitor or both with view or burn to DVD from desktop (authorized users only)

  • Reporting & Searches
    • Statistical reports
    • Reports for Correctional Officers to use within their housing units
    • Automatic audit trail for all entries, edits or cancellations

  • Check-in Application
    • Displays upcoming visitations and associated visitors
    • Assigns correct visitation station
    • Flags minors
    • Records notes for visitors
    • Records visitation ID number

HARDWARE FEATURES

  • Video Visitation Stations
    • Non-proprietary inmate & visitor stations
    • Digital/IP Network – not analog software-based vs. hardware (eliminates scaling and connection issues)
    • MPEG4 or H.323 CODECS – non-proprietary, standards-based video conferencing equipment

  • Video Visitation Enclosure – Inmate & Visitor Stations
    • Houses camera, video display, video transmission equipment, audio handset and associated electronics
    • Textured black powder-coat finish
    • 17” color LCD flat panel monitor
    • Hi-resolution camera
    • Available with either MPEG-4 CODEC or H.261/H.263 CODEC (H.323 IP Protocol)
    • Approximate dimensions: 22” x 17 3⁄4” x 6 1⁄2” (HxWxD)
    • Shatter-resistant polycarbonate window with Lexan shield
    • Correction-grade steel
    • Wall-mounted

 

Customer Profile

Using Renovo’s Video Visitation 2.5, Orange County Correctional Facility in Orlando, Florida currently conducts approximately 15,000 video visits per month. This is expected to increase by more than 25% with the deployment of Renovo’s 3.0 public scheduling module during the summer of 2008.

Orlando Sentinel
January 5, 2003

“It’s a win-win situation,” Sgt. Dana Edmondson said. “It’s infinitely better for the public, especially those with children, who can avoid the trauma and inconvenience of visiting at the jail. And for corrections officers, it will provide better safety.”

   

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