Video Visitation Highlighted in Los Angeles Sheriff’s Dept Update

Inmate visitation at LASD benefits from Renovo's convenient web-based scheduling and registration system.

The Los Angeles Sheriff's Department updated their visitation system to allow public and professional visitors to register in the visitation system, schedule or cancel both video or face-to-face visits, or change their profile information all online through their smartphones or computers. Visitors can simply go to where they are guided through the Renovo's convenient web-based inmate visitation system.

Improved Scheduling

Due to the size of the LASD facilities, visiting an inmate often used to mean waiting in long lines for hours before the new inmate visitation scheduling system was deployed in 2012. Visitors were not guaranteed a visit due to unforeseen circumstances such as an inmate being moved, restricted, or having already met their visitation quota. Now, visitors receive a visit confirmation; and they are notified immediately via either email or phone if the visit is cancelled for any reason.

Less Travel

Additionally, visitors can now go to the nearest sheriff's facility to visit inmates at any of eight facilities. Video visitation monitors allow inmates and visitors to communicate without the need for visitors to travel all the way to the facility where the inmate is housed. Facilities with video visitation units include:

  • San Dimas Sheriff's Station
  • Lakewood Sheriff's Station
  • Palm Dale/Lancaster Sheriff's Station (*TBA which one)
  • Men's Central Jail
  • Twin Towers Correctional Facilities (both)
  • Pitchess Detention Center
  • Century Regional Detention Center

Visitation Kiosks

Easy to use, touchscreen kiosks have also been made available at LASD facilities. These kiosks, equipped with quick-swipe ID card readers, allow visitors to come in to the facility to register or schedule visits up to seven days in advance.

Remote Internet Visits

In the near future, LASD will deploy phase 3 of the visitation system update. Visitors will be allowed to log into the system from home to conduct a remote video visitation over the internet. This additional service will further reduce the need for visitors to travel to the facility, saving the visitors and the facility both time and effort.