Two Bridges Regional Jail Installs Inmate Visitation Technologies

March 27, 2014

Two Bridges Regional Jail Inmate Visitation
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Right now we have to take phone calls and manually check things like visitation quotas, restrictions, the inmate’s location and visit station vacancy every time. Renovo’s system will automate all of that while at the same time making the process more convenient for visitors.

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Two Bridges Regional Jail in Wiscasset, Maine will begin automating inmate visitation and allowing internet video visits via technologies developed by Renovo Software.

The Two Bridges Regional Jail will soon go live with an advanced inmate visitation system by the end of March, 2014. The new system, VisManager, was developed and installed by Renovo Software. This new technology will allow inmates’ friends, family, attorneys, and others to go online to register, schedule visits, and even conduct monitored video visits online at http://tbrj.renovosoftware.com. The system is designed to make visitation easier for visitors and reduce the stress and workload it can place on staff.

“Visitation can be a chaotic process,” said Major Mark Anderson, “for both visitors and the jail staff. Right now we have to take phone calls and manually check things like visitation quotas, restrictions, the inmate’s location and visit station vacancy every time. Renovo’s system will automate all of that while at the same time making the process more convenient for visitors. It is a definite win for everyone.”

While traditional visits at the facility will still be available at no cost, visitors will be able to see and speak with inmates over the internet for a small fee. A $10 fee for each 25 minute internet visit will be used to pay for the new system. As the system is rolled out, internet visits will be offered at no charge until April 14th.

“We hope internet visits will help keep inmates connected to their friends and families,” Major Anderson said. “That can be particularly difficult due to the large area covered by regional jails like ours. Visitors will be able to avoid the costs and hassle of travel, inclement weather, and the stress of the correctional environment.” In fact, multiple studies have shown that visitation reduces an inmate’s likelihood of recidivating.

In addition to internet visits, Two Bridges will also manage face-to-face and on-site video visits through the same system. “Internet visits are a great way to improve public service,” said Chad Gardner, Territory Manager for Renovo Software, “but that is only one piece of the larger reality of inmate visitation. Online visitor registration and scheduling for traditional visits is going to significantly reduce the burden on staff. Policies, quotas, availability—it’s all automatically taken into account when visitors schedule online. If a visit is cancelled or changed, visitors get notified automatically.”

VisManager will provide Two Bridges with a complete record of past and upcoming visits. On-site and internet video visitations can be flagged for investigators, and monitoring and recordings can provide valuable investigative evidence to fight crime in the community. Furthermore, the new system will improve safety conditions by reducing the need to escort inmates, eliminating contraband, and reducing traffic in and out of the visitation lobby. Two Bridges plans to have Renovo’s visitation system in place before the end of March, 2014.

About Renovo Software

Renovo Software is the leading provider of versatile inmate visitation designed to help jails and prisons improve efficiency, cut costs, and generate revenue. Over 115 correctional facilities across the continent have chosen Renovo’s visitation management systems to streamline the scheduling and automation of face-to-face, on-site video, and internet video visitation. Renovo has continued to introduce next generation features and functionality and provide unmatched service and support for over a decade. To learn more, visit http://www.renovosoftware.com/corrections-solutions/inmate-video-visitation.

Related:

Two Bridges Regional Jail Begins Video Visitation (Lincoln County News)