May 20, 2013
In early April, Kent County signed into a revenue share agreement with Renovo Software to begin offering at-home video visitations and professional remote visitations. As part of that agreement, Renovo Software provided the functionality to manage, schedule and accept payment from the visitors for at-home visitations.
By May 1st, the system was up and running, and visitors were lining up to experience an at-home visitation. Since then, Kent County has averaged between 15-25 at-home visits per day—generating about $150 per day from at-home visitations alone.
On top of that, Kent County began offering visitors the opportunity to purchase additional on-site visits in excess of inmates' quotas. As a second revenue stream, this is giving those that do not have internet access the option of having extra visits.