Managed Hosting

managed hosting solution for inmate video visitation system

Industry leading visitation management…
Without the added expenses of servers and IT staff.

Renovo’s hosted solution eliminates many of the financial barriers that can keep you from implementing a visitation management solution. Managed hosting gives you the same advanced functionality as our best-of-breed visitation management solution. Through managed hosting, you can dramatically reduce your up-front capital investment and in-house resource requirements.

Managed Hosting Advantages

  • Fast implementation gets you up and running quickly
  • Officer, public, and inmate interface hosting
  • Off-site or on-site recording storage options
  • Software release management

Hosting Location Features

  • One of the largest internet hubs in the country
  • Redundant internet connections
  • Automatic, triple-redundant power back up
  • Security controlled facility, with additional room and server security controls
  • Flood, water, and fire protection systems
SaaS Comparison (Software as a Service)
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On-Premise Video Visitation Management and Scheduling checkmark checkmark checkmark checkmark
Face-to-Face Management and Scheduling checkmark checkmark checkmark checkmark
Internet Video Visitation Management and Scheduling checkmark checkmark checkmark checkmark
Visitor Registration and Scheduling via Web and Kiosk checkmark checkmark checkmark checkmark
Spanish Translation +25.00 checkmark checkmark checkmark
Visitor Registration and Scheduling via Facility Staff checkmark checkmark checkmark checkmark
Professional Visitor Scheduling and Management checkmark checkmark checkmark checkmark
Inmate and Visitor Quota Management checkmark checkmark checkmark checkmark
Global and Housing Unit Policy Management checkmark checkmark checkmark checkmark
Inmate and Visitor Restriction Management checkmark checkmark checkmark checkmark
Approved Visitor List Management checkmark checkmark checkmark checkmark
Special Event Management checkmark checkmark checkmark checkmark
Visitation Schedule and Statistical Reports checkmark checkmark checkmark checkmark
Upcoming and Current Visitation Display checkmark checkmark checkmark checkmark
Automated Email Cancellation Notifications checkmark checkmark checkmark checkmark
Revenue Generation Module checkmark checkmark checkmark checkmark
Inmate Email (eXpress & e2print) Module checkmark checkmark checkmark checkmark
Managed Software Upgrades checkmark checkmark checkmark checkmark
Visitor Warrant Check Management +50.00 +50.00 checkmark checkmark

Automated Phone Cancellation Notification
(1 port w/English)

+95.00 +95.00 checkmark checkmark
Spanish Translation +25.00 +25.00 checkmark checkmark

ID Card Reader Module
(hardware sold separately)

+25.00 +25.00 checkmark checkmark
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Additional Options
Video Visitation Station Automation +195.00 +295.00 +495.00 +995.00
Additional Stations/Booths +15.00 +10.00 +5.00 free

Hosted Video Visitation Recording
(per 8 simultaneous recordings)

+125.00 +125.00 +125.00 +125.00
Video Visitation Recording Storage Up to 200 hours checkmark checkmark checkmark checkmark

On-Site Video Visitation Recording
(per 8 simultaneous recordings – hardware not inlcuded)

+50.00 +50.00 +50.00 +50.00
Video Visitation Recording Storage Up to 200 hours checkmark checkmark checkmark checkmark
Additional 500 hrs of Storage +150.00 +150.00 +150.00 +150.00
Video Visitation Monitoring Module +95.00 +95.00 +95.00 +95.00
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Facility Staff Support
Level 1 Support (M-F, 8am – 5pm CDT) +70.00 +125.00 +175.00 +295.00
Level 2 Support (24/7 x 365) +125.00 +175.00 +350.00 +695.00
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One-Time Costs

Training
Administrative Training – Onsite (4 hours) 750.00 750.00 750.00 750.00
Administrative Training – Remote via Web (1 day) 899.00 899.00 899.00 899.00
Scheduling Training – Remote via Web (4 hours) 499.00 499.00 499.00 499.00
Scheduling Training – Onsite (4 hours) 750.00 750.00 750.00 750.00
Scheduling & Admin Training – Onsite (1 day) 1500.00 1500.00 1500.00 1500.00
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Setup
Go Live – Onsite (1 day) 675.00 675.00 675.00 675.00
System Configuration 795.00 2500.00 4500.00 8500.00
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Travel
Travel (includes 2 days on-site) 2500.00 2500.00 2500.00 2500.00
Additional Travel (per day) 295.00 295.00 295.00 295.00
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