Internet Video Visitation Requirements

How can we offer internet visits at our facility?

Try out our nifty widget to see what you will need in order to offer internet video visitation at your facility.

NOTE: this form is for facilities. If you are looking to visit an inmate, check this list, or look on the facility’s website to see if they offer online visitor registration and scheduling.

What type(s) of internet visits will your facility offer?

Good!
Many facilities are starting down this path. This option has a lot of potential. You will have the option to apply special policies and hours to internet visits.

OK
This could be a good way to test things out, and you might plan to add personal internet visits later on. Professional visits are kept private, and all visits through Renovo’s system are secure and encrypted.

You are in luck!
Personal and professional visits can be configured with separate policies, schedules, etc. Professional visits are kept private, and all visits through Renovo’s system are secure and encrypted.

Does your facility currently use video visitation?

Fantastic!
You probably have a lot of the necessary infrastructure in place already.

Not to worry.
You will need to install some inmate visitation stations. We can help!

What device is inside your video visitation stations?

You lucky dog!
Renovo’s VisStation—the device you have in your station—has Adobe Flash software installed and is already fully capable of running visits over the internet.

Not bad.
The VCON is H.323 enabled, so it can communicate with any standards-based video conferencing device. Unfortunately, it is not Adobe Flash enabled—a requirment for internet video visits.

Renovo’s VisStation device, on the other hand, can communicate with your existing VCON devices AND perform internet video visitations. Many facilities will simply swap out the VCON for a VisStation, change the camera to an IP camera, and add an inexpensive adapter to the handset. Fortunately, you won’t need to swap out every device, one per housing unit is usually enough.

Keep your chin up.
The VBRICK device is not currently compatible with internet-video-visit-capable devices. Fortunately, Renovo’s experience can help guide you through your options for a minimal cost transition.

Keep your chin up.
The Vivotek device is not currently compatible with internet-video-visit-capable devices. Fortunately, Renovo’s experience can help guide you through your options for a minimal cost transition.

Keep your chin up.
The Weldex device is not currently compatible with internet-video-visit-capable devices. Fortunately, Renovo’s experience can help guide you through your options for a minimal cost transition.

No problem.
We can help you determine what devices are in your stations, and go from there.

Does your facility have access to high speed internet?

Great. You will definitely need it!
We recommend bandwidth of about 400 kbps (upload and download) per visit. Bandwidth may also be used for monitoring and recording. Don’t worry; Renovo can cap the number of simultaneously scheduled internet visits, keeping bandwidth costs at a minimum.

Wait, what?! Let’s fix this.
We recommend bandwidth of about 400 kbps (upload and download) per visit. Bandwidth may also be used for monitoring and recording. Don’t worry; Renovo can cap the number of simultaneously scheduled internet visits, keeping bandwidth costs at a minimum.

This is something we will have to find out.
We recommend bandwidth of about 400 kbps (upload and download) per visit. Bandwidth may also be used for monitoring and recording. Don’t worry; Renovo can cap the number of simultaneously scheduled internet visits, keeping bandwidth costs at a minimum.

Is your facility interested in generating revenue?

Great!
Renovo will provide the necessary upgrade to your system after we have entered into a revenue sharing agreement. The contract will detail commission sharing between your facility and Renovo.

No problem.
Renovo can provide your facility an quote for the software that is adjusted accordingly. Alternatively, we can go over several other revenue generating options such as charging only for visits beyond quota.

We can help.
If you’re not sure, let us run you through the revenue generation options our platform provides. Then you can make your own informed decision.

Facility information:


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