Support Renovo Software's expert technical support team is here to help. Choose the appropriate option below to get started. Are you looking for inmate visitation support? YES: I am a visitor. I am a corrections staff member. NO: I need Video Scheduler product support. Have a suggestion or feature request? We want to hear it! Use our Suggestion Box. 1 Submit a Case Submit a support case using the form below. Your Name* * Email* Phone* Description of Issue* characters remaining. 2 Urgent For urgent technical support matters requiring immediate assistance. Toll Free: 888-300-3862 firstname.lastname@example.org 2 Urgent For urgent technical support matters requiring immediate assistance. Toll Free: 866-201-1649 email@example.com Submit an Issue To submit an issue, go to the Visitation Login page and choose your facility. You will be directed to your specific facility's visitation page.